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Improving Mental Health and Substance 
Use Outcomes

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A Collaborative Approach

Resources From the Ohio Department of Medicaid and State Medicaid Managed Care Organizations (MCO)

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The Adult Behavior Health Project

Improving Follow-Up After Emergency Room Visits

Connecting Adults With Resources

Timely and coordinated care 
after emergency room visits for substance use and mental health can help improve health outcomes for Medicaid members.

How We Engage

The All Medicaid Managed Care Organization (MCO) Quality Improvement Collaborative helps promote timely follow-up and best practices by engaging 
with systems of care.

Our Focus

We encourage follow-up within seven days of an emergency room visit, align processes and share best practices, and improve follow-up quality measures.

The Adult Behavioral Health Project

Goals and Project Areas

Our goal is to increase seven-day follow-ups for Medicaid members ages 18 and older who experience an emergency room visit for substance use disorder or mental health diagnosis, in order to ensure that more Ohioans are put in touch with the right treatment and resources to improve their outcomes.

We are pursuing this goal in the Central and Northwest Ohio regions, and have set SMART AIMs goals to measure our success. Please note that SMART AIMs may be adjusted based on new information.

Map of Ohio counties

Our Goal

41.8%

Rate of seven-day follow-up visits after an ER visit for substance use disorder (FUA) by Dec. 31, 2026.

Our Goal

45.69%

Rate of seven-day follow-up visits after an ER visit for mental health (EDM-A) by Dec. 31, 2026.

Videos

Explore Mental Health and Substance Use Quality Improvement Videos

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Behavioral Health Library

Access Quality Improvement and Best Practice Resources

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Provider Tip Sheet

Guide to same-day billable behavioral and physical health care.

docx • 111KB

Letter of Intent

All MCO Quality Improvement Collaborative letter of intent.

pdf • 446KB

Presentation for Providers

Project goals, population learnings, and more.

pptx • 2MB

Partnership Presentation

Information about benefits and workflow optimizations through MCO partnerships.

pptx • 799KB